Your order will usually be shipped within two business days of receiving your request, pending confirmation via email or phone call from our team.

Delivery is expected within three business days after handover to the courier service. You will receive a notification by email or phone when this happens.

Upon arrival in your city, you will receive an SMS notification from the courier company at the contact number provided.

Please note that deliveries are not made on weekends and public holidays.

As a consumer, you may withdraw from your purchase within 14 days of receiving the goods, without giving a reason and without owing compensation or penalty, using the withdrawal form in Appendix No. 1 to our General Terms and Conditions.

The right of withdrawal does not apply to sealed products that have been unsealed after delivery and cannot be returned for reasons of hygiene or health protection.

We reimburse all amounts received, including delivery costs, no later than 14 days after we are informed of your decision to withdraw, using the same means of payment you used, unless you have expressly agreed otherwise. The cost of returning the goods is deducted from the refund, unless you organise the return yourself and at your own expense.

Full details: Refund policy.